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What qualifies an order as a freight delivery?If an order weighs over 160 pounds, the safest and most effective shipping method is freight delivery. The freight delivery method is specifically tailored for orders that contain large products or multiple items. |
What does a freight delivery look like?For freight delivery, products will arrive on a wooden pallet. The products will be wrapped in plastic and secured to the pallet. |
How is the pallet delivered?A delivery service will arrive at your location with your pallet on a truck. The delivery service will have all of the necessary equipment to remove the pallet from the truck. Once removed from the truck, the pallet is placed in your driveway, garage, porch, or another covered location. The location's accessibility will determine the final dropoff place. |
Do freight deliveries offer tracking?Yes, once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. Follow the link to the delivery service's website and enter the tracking number provided. |
How long do freight deliveries take?After we receive your order, it will take about 2-3 business days for us to package the products and prepare the pallet. Once the order has shipped, it takes about 3-6 business days to get to the final location. Transit times for freight deliveries can be slightly longer than standard shipping methods. |
Are there extra costs involved with freight delivery?No, a freight delivery is no extra cost to you. The $49.99 Shelving Unit shipping price covers all of the services needed for a freight delivery. |